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FAQ'S

General

1.What is 'MY SOS ID'?
2.Who needs 'MY SOS ID'?
3.Where can I get my personalized 'MY SOS ID'?
4.Can I order 'MY SOS ID' for anyone else?
5.What if I go abroad?
6.How big is 'MY SOS ID'?
7.What is 'MY SOS ID' made of?

Card Application

1.Are all fields on the application form compulsory?
2.If I leave a field blank - what will appear on the card?
3.Do I need to have a photo on my card?
4.I don't have anyone personal to contact in case of my emergency - what shall I do?
5.Will you disclose any information you receive from the application form to third parties?

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General

1.What is 'MY SOS ID'?
'MY SOS ID' is a unique and custom-made product which provides helpers in case of emergency with vital information about yourself. Who you are, who to contact on your behalf, your medical condition, regular medication you might be taking, allergies and more.
 
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2.Who needs 'MY SOS ID'?
According to Emergency Services personnel, everyone needs to carry their personal emergency data at all times. Old or young, healthy or ill. Whether travelling globally or locally, anything can happen to you anywhere, anytime. Better to be prepared than being anonymous in your own emergency.
 
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3.Where can I get my personalized 'MY SOS ID'?
You have reached your destination! Just go to: Order Card on our web-site and complete the application form, follow through the steps required and YOUR emergency card will be produced and posted to you within a few days.
 
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4.Can I order 'MY SOS ID' for anyone else?
Yes. Just make sure you have all the required information ready to allow you to complete the application form with ease.
 
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5.What if I go abroad?
We have the answer for you: 'MY SOS ID' comes in six different languages (English, French, Spanish, Potuguese, Italian, and German) - just select which languages you would like to have the headers translated into; we will do the rest! Remember, each card can only have headers in ONE language.
 
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6.How big is 'MY SOS ID'?
It is the same size of a bank card, or credit card. It fits into all wallets and purses that are made for credit cards. The precise measurements are: 8,7 x 6,5cm
 
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7.What is 'MY SOS ID' made of?
MY SOS ID Emergency Information cards are printed on the same tough, plastic as your Bank and credit cards.
 
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Card Application

1.Are all fields on the application form compulsory?
NO. Only the 'Title; First Name; and Surname' are mandatory, and even 'Title' will not appear on the card as it is not deemed neccessary by emergency services. We want you to include only the data that you consider appropriate. The more you fill in - the better it can serve you in an emergency - but the choice is yours!
 
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2.If I leave a field blank - what will appear on the card?
Nothing.
 
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3.Do I need to have a photo on my card?
No. All data contained on the card is selected by you. If you don't want a photo, simply don't include one. You can always order a duplicate card later and add a photo at that time.
 
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4.I don't have anyone personal to contact in case of my emergency - what shall I do?
We believe that in such circumstances, at least your lawyer should be informed. Just add him/her under the category: 'Specialist'.
 
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5.Will you disclose any information you receive from the application form to third parties?
No! We will never release your personal information to anyone without your consent.
 
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